Client Relations Associate
Visa to America
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Description
- Provide exceptional customer service through various communication channels.
- Resolve customer inquiries and issues in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Achieve individual and team performance goals.
- Stay updated on product knowledge and company policies.
Requirements
- Job Title: Customer Service Agent
- Educational Qualifications: Diploma in any relevant field
- Experience Level: Fresh Graduate/Student
- Skills and Competencies: Strong customer service, problem solving, account management, and interpersonal skills; proficiency in call centre operations
- Responsibilities and Duties: Assist customers via phone, resolve queries, manage accounts, and ensure satisfaction
- Working Conditions: Primarily in a call centre environment, possibly shifts
- Qualities and Traits: Excellent communication, patience, empathy, and a proactive attitude
Michelle Abenoja
Branch ManagerVisa to America
Working Location
Plaza De Luisa Development. 140 Ramon Magsaysay Ave, Poblacion District, Davao City, 8000 Davao del Sur, Philippines
Posted on 19 March 2025
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