Customer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Ilocos Norte
TalentLink Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Employee Assistance Program, Job Training, Mentorship Program, Professional Development
Time Off & Leave
Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and contribute to team goals.
Requirements & Benefits of ALORICA PH!
- Competitive Salary Range
- NO BPO experience needed – We’ll train you!
- College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off PAID
- Anniversary Bonus
- Annual Performance Increase
- WORK ONSITE with a professional & supportive team
Prince Villacora
HR ManagerTalentLink Outsourcing
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Working Location
VYV Building, Valdez Center, San Nicolas, Ilocos Norte, Venvi Group of Companies. Valdez Center IT Park, San Nicolas, 2901 Ilocos Norte, Philippines
Posted on 30 September 2025
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