Description

• Provide exceptional customer service to clients via phone and email.
• Assist customers with inquiries and resolve issues in a timely manner.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on products and services to better assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service preferred.
• Skills and Competencies: Strong customer service skills, proficiency in call center operations, and financial literacy.
• Qualities and Traits: Excellent communication skills, problem-solving aptitude, and active listening.
• Working Conditions: Fast-paced environment with a focus on teamwork and collaboration.