Customer Service Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Annual Appraisal
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, Life Insurance, HMO
Perks Benefits
Company Equipment, Free Meals, Sleeping Quarters
Professional Development
Job Training, Mentorship Program
Time Off & Leave
Sick Leave, Vacation Leave
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues efficiently and accurately.
- Maintain a positive attitude while handling escalated situations.
- Document customer interactions and feedback in the system.
- Collaborate with team members to improve service delivery.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: 1-3 years of experience in customer service or call center environments.
- Skills and Competencies: Strong customer service skills, call center experience, team player, and financial literacy.
- Working Conditions: Fast-paced office environment with potential for shift work.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Posted on 02 September 2025
Explore similar jobs
View more similar jobsCustomer Service Agent - Fresh Graduates / NO BPO Exp - Alorica Fort Taguig
TalentLink Outsourcing£238-482[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Prince VillacoraHR Manager
Customer Service Agent - Fresh Grad | NO BPO Exp - Alorica Taguig Site - Work...
Alorica Philippines£238-482[Monthly]
On-site - TaguigFresh Graduate/StudentHigh/Senior High SchoolFull-time
Prince Jethro EvangelistaHR Manager
Customer Service Agent- Mckinley Taguig
E-Solutions IT Services£193-257[Monthly]
On-site - Taguig1-3 Yrs ExpHigh/Senior High SchoolFull-time
Kaye Ann Seth BascoSenior Recruiter
Customer Service Agent
Lexie Staffing co.£193-257[Monthly]
On-site - Taguig<1 Yr ExpDiplomaFull-time
Manahan PhilipOwner
Customer Service Agent
We Search @ Searchers & Staffers Corp.£193-257[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Ree BonganaySearch Specialist
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
