About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

 

We are on the hunt for a personable, organised and motivated Customer Executive who thrives off working in a fast-paced, agile and rapidly growing environment.

In addition to supporting our clients, you will work collaboratively with our other teams spanning sales, content removal, technology and finance.

 

Key Responsibilities

● Communicating with clients, providing support through emails and phone calls

● Managing the onboarding of new clients

● Collaborating with team members regarding status information relating to your clients’ projects

Skills, Knowledge and Expertise

● Proficient with Zendesk and Salesforce

● Great Customer Service Experience

● A driven, self-motivated and positive personality

● The ability to consistently meet and exceed set targets

● A highly organised mindset and the ability to manage a large number of projects and client relationships with a positive and proactive attitude

● Excellent communication and presentation skills, with the ability to effectively communicate with clients and internal teams

● A solution-focused mindset and wants the best for the client and the company

● It will be highly regarded if you have an understanding of the digital space, Google products including online reviews, and SaaS products

 

Work Schedule:

 

• 11pm-8am Manila, Monday to Friday

 

Work Location:

 

• SM North EDSA Tower 1, North Avenue corner, Quezon City 1105 Metro Manila, Philippines

 

 

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Please refer to job description.