Team Lead - Mobility Account

RSD Human Resource Management Consultancy

£521-586[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

The Team Lead for the Mobility Account is responsible for managing and guiding a team of agents to deliver exceptional customer support for mobility services (e.g., ride-hailing, transportation solutions). This role involves monitoring performance, ensuring adherence to quality standards, managing escalations, and implementing strategies to meet client KPIs and SLAs.


Requirements

  • Strictly College Graduate of Engineering, IT or any tech related courses
  • With more than 2 years of experience as a TL
  • Must have experience handling either Ecommerce or Technical Account
  • Experience handling blended account
Team LeadExcellent Communication SkillsCustomer Relationship Management
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Robii Cerilo

recruiterRSD Human Resource Management Consultancy

Active within seven days

Working Location

Pasig. Pasig, Metro Manila, Philippines

Posted on 06 August 2025

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