Customer Service Representative
Trinity Workforce Solutions, Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints efficiently and effectively.
- Maintain knowledge of products and services to assist customers.
- Document interactions and update customer records accurately.
- Collaborate with team members to enhance the customer experience.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School degree required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficiency in the English language, strong customer service skills, and ability to work effectively in a team environment.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide support via phone.
- Working Conditions: Fast-paced call center environment with possible shifts including evenings and weekends.
- Qualities and Traits: Friendly demeanor, patience, good listening skills, and strong problem-solving abilities.
Kurt de Guzman
Senior Recruitment SpecialistTrinity Workforce Solutions, Inc.
High response rate
Working Location
Gateway Mall. General Aguinaldo Ave, Cubao, Quezon City, Metro Manila, Philippines
Posted on 08 January 2025
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