Customer Service Representative
GigaHertz Computer Systems
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Birthday Leave, Sick Leave, Vacation Leave
Description
- Assist walk in customer
- Manage queue at the branch
- Assists client with inquires relating service
- Record and monitor all service inquiries receive from our branch
- Promote company service offer including attachment ( ram, OW parts, hard drive and adapter )
- Ensure the correctness of services offered to client
- Close and achieve a monthly target given by the top management
- Ensure to gather all customer information correctly
- Coordinate with respective department if needed to solve issue and concern of the customer
- Solve customer complaints, following up/touch base with current/previous customer by doing follow up calls
- Ensure 100% updated your internal monitoring
- Ensure all your back out report and inquiries should be put in the CRM
Requirements
- Educational Qualifications: Minimum Diploma in any field.
- Experience Level: Less than 1 year in customer service.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in customer relationship management tools.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Office environment with flexible hours.
- Qualities and Traits: Patience, empathy, adaptability, and team-oriented.
Jayvee Rosales
HR ManagerGigaHertz Computer Systems
Active today
Work Location
SM City Sta. Mesa. Brgy, R. Magsaysay, Cor Gregorio Araneta Ave, Quezon City, 1113, Philippines
Posted on 10 April 2025
Similar Jobs
See moreCustomer Service Assistant
Insular Oil Corp.£266-306[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
BossHR Manager
Yellow Cab Eastwood (SERVICE ASSISTANT/KITCHEN ASSISTANT)
Jafra Inc. Multipurpose Cooperative£253[Monthly]
On-site - Quezon City1-3 Yrs ExpDiplomaFull-time
BossHR Manager
Customer Service Representative - No BPO Experience Needed
E-Solutions IT Services£200-266[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Dan Marco SantiagoSenior Recruiter
CSR for Local Account | Medical Background Preferred | Start ASAP and up to 1...
Acquire BPONegotiable[Negotiable]
On-site - Quezon City1-3 Yrs ExpDiplomaFull-time
BossHR Manager
Customer Service Representative
Trinity Workforce Solutions, Inc.£200-333[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Angela GutierrezDelivery Manager
GigaHertz Computer Systems
101-500 Employees
Shopping & Retail
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
