Customer Service Representative
Sundust Bros Corporation
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance
Professional Development
Job Training
Description
- Provide excellent customer support via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Handle complaints professionally and ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service delivery.
- Meet performance metrics and provide feedback on processes.
Requirements
- Educational Qualifications: A Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in customer service, strong command of the English language, and a robust work ethic.
- Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.
Genevive Gatbonton
HR ManagerSundust Bros Corporation
More than ten replies today
Working Location
Metro manila
Posted on 07 May 2025
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