Customer Service Representative
We Search @ Searchers & Staffers Corp.
Job Description
Description
- Conducts outbound calls to CPMA call outs in an accurate, professional, timely and polite manner using the prescribed scripts.
- Handles simple and general inbound phone inquiries in a timely, professional, accurate and courteous manner as well as adhere to required scripts.
- Refers request beyond scope and/or escalate as appropriate clients’ complaints if any, to his/her Team Lead.
- Logs successful calls in Sales Force within the call date and immediately refers requests beyond scope for callback to a tenured staff. Monitors and closes all open SRs on agreed turnaround time.
Requirements
- At least 6 months experience in Customer Service.
- Will handle local account.
- Dayshift
- Mondays- Fridays
Ree Bonganay
Search SpecialistWe Search @ Searchers & Staffers Corp.
Reply Today 0 Times
Working Location
Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines
Posted on 08 May 2025
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