Customer Service Representative

We Search @ Searchers & Staffers Corp.

£200-266[Monthly]
On-site - Taguig<1 Yr ExpDiplomaContract
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Job Description

Description

  • Conducts outbound calls to CPMA call outs in an accurate, professional, timely and polite manner using the prescribed scripts.
  • Handles simple and general inbound phone inquiries in a timely, professional, accurate and courteous manner as well as adhere to required scripts.
  • Refers request beyond scope and/or escalate as appropriate clients’ complaints if any, to his/her Team Lead.
  • Logs successful calls in Sales Force within the call date and immediately refers requests beyond scope for callback to a tenured staff. Monitors and closes all open SRs on agreed turnaround time.

Requirements

  • At least 6 months experience in Customer Service.
  • Will handle local account.
  • Dayshift
  • Mondays- Fridays
Customer ServiceTeam PlayerStrong Work EthicInterpersonal SkillsCall Centre
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Ree Bonganay

Search SpecialistWe Search @ Searchers & Staffers Corp.

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Working Location

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

Posted on 08 May 2025

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