Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Professional Development
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Handle customer inquiries, provide service, assist with scheduling, and maintain accurate records.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive and professional demeanor at all times.
- Document customer interactions and feedback for quality assurance.
- Work collaboratively with team members to resolve complex issues.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in a call center or customer service role.
- Skills and Competencies: Strong interpersonal and people skills; proficiency in English; technical skills; excellent organizational abilities; and team player attitude.
- Working Conditions: Office environment; may involve extended periods of sitting and working on computers.
- Qualities and Traits: Discretion, empathy, patience, and a positive demeanor.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
Reply Today 0 Times
Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 28 May 2025
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