Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Contribute to creating a positive customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
- Working Conditions: Typically works in an office environment, may require shifts.
- Qualities and Traits: Friendly, patient, and empathetic towards customers.
Roselle Jaylo
Recruitement SpeacialistMetacom Business Process Outsourcing
Reply Today 0 Times
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 11 June 2025
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