Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Exhibit strong communication and problem-solving skills.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: 1-3 years of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving skills, and empathy are essential.
- Working Conditions: Office environment, with potential for remote work options.
- Qualities and Traits: Patient, adaptable, and team-oriented individuals are ideal.
Roselle Jaylo
Recruitement SpeacialistMetacom Business Process Outsourcing
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 June 2025
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