A Customer Service Representative, or CSR, will provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

BE PART OF OUR GROWING TEAM IN OUR DAVAO SITE. TOGETHER WE WILL ADVANCE TO THE TOP!

• At least HS/SHS Graduate
• NO BPO EXPERIENCE REQUIRED
• English language is a must
• Basic computer skills
• At least legal age to work
• WILLING TO WORK ON SITE ON OUR DAVAO SITE
• WILLING TO WORK ON A GRAVEYARD SHIFT