Customer Service Representative (Blended Account) - 38K BASIC
Metacom Business Process Outsourcing
Job Description
Benefits
Professional Development
Apprenticeship Program, Diversity Program, Job Training, Mentorship Program
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Solo Parent Leave, Volunteer Time Off
Description
- Respond to customer inquiries via phone, email, and chat.
- Handle customer inquiries, provide product information, assist in sales processes, and collaborate with team members to achieve goals.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain a positive, empathetic, and professional attitude.
- Document customer interactions and feedback.
- Meet performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor’s degree in any discipline is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficient in English language, excellent people skills, familiarity with sales pipeline processes, and ability to work well in a team.
- Working Conditions: Office environment; may require shift work and availability for various schedules.
- Qualities and Traits: Strong communication skills, patience, adaptability, and a customer-centric approach are essential.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Business Process Outsourcing
High response rate
Work Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 14 June 2025
Similar Jobs
See moreCall Center Agent
Metacom Business Process Outsourcing£331-463[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Elizabeth AgapitoHR Manager
Call Center Agent
Neksjob Philippines£265-397[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Agent
JetSon Manpower Agency£265-331[Monthly]
On-site - Taguig<1 Yr ExpEdu not requiredFull-time
Shiela Rogandorecruiter
Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.£265-397[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Trecia ObseñaRecruitment Associate
Alorica Taguig BGC Hiring RAMP BPO Agents
JobsAvenuePH£199-331[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
John Christopher BriagasOwner
Metacom Business Process Outsourcing
Unfinanced / Angel
101-500 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
