Customer Service Representative
STO Global Fast Express PH Group Corporation
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Assist in resolving customer complaints and issues.
- Maintain a high level of professionalism and empathy.
- Document interactions and feedback in the CRM system.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: Less than 1 year of experience in customer service or call center roles.
- Skills and Competencies: Proficient in customer service, back-office support, and social media platforms like TikTok.
- Responsibilities and Duties: Assist customers via phone, respond to inquiries, and provide back-office support.
- Working Conditions: Office environment, potential remote work, and flexible hours.
- Qualities and Traits: Strong work ethic, team player, excellent communication skills, and problem-solving abilities.
Jerwin Casio
HR OfficerSTO Global Fast Express PH Group Corporation
Reply 0 Times Today
Working Location
Lot 11 F-1-C, Camalig, Meycauayan, Bulacan, Philippines
Posted on 19 August 2025
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