Customer Service Representative

Mets Cold Storage Services Inc.

£195-260[Monthly]
On-site - Cavite<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve issues efficiently, ensuring customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with other teams to enhance service quality.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor's degree in relevant field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Proficiency in English, scheduling, problem solving, team collaboration, account management, strong work ethic, technical skills, and people skills.
  • Working Conditions: Office environment with potential remote opportunities.
  • Qualities and Traits: Organized, interpersonal, and a proactive attitude.
English LanguageSchedulingProblem SolvingTeam PlayerAccount ManagementStrong Work EthicTechnical SkillsPeople SkillsOrganizational SkillsInterpersonal Skills
Preview

METS COLD STORAGE SERVICES INC.

Recruitment SpecialistMets Cold Storage Services Inc.

Active within three days

Working Location

Governor's Dr. Governor's Dr, Cavite, Philippines

Posted on 07 July 2025

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