Customer Service Representative
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide excellent customer support through various channels (phone, email, chat).
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Promote a positive company image through professional communication.
Requirements
- Educational Qualifications: High School Diploma or Senior High School equivalent.
- Experience Level: No prior experience required; willingness to learn and grow is essential.
- Skills and Competencies: Proficient in English, exceptional customer service, problem-solving abilities, strong teamwork, and a solid work ethic.
- Working Conditions: Fast-paced office environment, potential for shifts including evenings and weekends.
- Qualities and Traits: Positive attitude, strong communication skills, adaptability, and a passion for helping others.
Jayvee Mercado
HR ManagerStaffing co.
More than ten replies today
Working Location
1180, Concentrix Cebu Mactan Recruitment Site, 2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu City, 6015 Cebu, Philippines
Posted on 09 July 2025
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