Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Engage with customers to resolve inquiries and issues.
- Provide accurate information about products and services.
- Maintain a positive and professional attitude at all times.
- Utilize CRM software to document customer interactions.
- Collaborate with team members to improve service delivery.
- Meet individual and team performance goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient English language skills, excellent customer service abilities, and strong problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced call center environment with shift work.
- Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Active within three days
Working Location
Insular Life Cebu Business Center. Cebu City, 6000 Cebu, Philippines
Posted on 28 July 2025
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