Customer Service Representative

TASQ Staffing Solutions Inc.

£195-325[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Respond promptly and professionally to customer inquiries via phone, email, and chat
  • Resolve customer issues and complaints with a focus on first-call resolution
  • Maintain accurate and comprehensive records of customer interactions
  • Collaborate with team members to improve customer service processes
  • Provide product and service information to assist customers with their needs
  • Proactively identify opportunities to enhance the customer experience
  • Meet or exceed individual and team performance targets

Requirements

  • At least High School Graduate (Old Curriculum) with or without BPO Experience
  • Must be conversant in both spoken and written English
  • Amenable to work fully on-site in at least one of these locations: Metro Manila, Cebu, Bohol, Iloilo, Davao
  • Amenable to work on shifting schedule
  • Can start ASAP
  • Must be resourceful and able to solve problems while ensuring compliance to processes and policies
  • Able to collaborate with other team members and is receptive to feedback


Customer ServiceEnglish LanguageCommitment
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TASQ Staffing

RecruiterTASQ Staffing Solutions Inc.

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Working Location

Cebu I.T. Park. Cebu City, 6000 Cebu, Philippines

Posted on 29 August 2025

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