Customer Service Representative
MD-TORCH Solutions
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints promptly and professionally.
- Maintain accurate customer records and documentation.
- Identify and escalate issues to the appropriate department.
- Collaborate with team members to improve customer experience.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in using basic computer software.
- Working Conditions: Office environment, potential for remote work, requires flexibility in hours.
- Qualities and Traits: Empathetic, patient, and a team player with a positive attitude.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Reply 6 Times Today
Working Location
503, Cebu City. Cebu City, 6000 Cebu, Philippines
Posted on 09 September 2025
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