Qualifications:

• At least 6 months of BPO experience handling voice/call accounts
• Strong communication and problem-solving skills
• Amenable to work onsite and on shifting schedules

Responsibilities:

• Handle inbound and outbound calls related to patient support and telehealth services.
• Provide accurate information, assist with appointment scheduling, and ensure excellent service delivery.
• Maintain professionalism and confidentiality at all times.