Homemaker Furniture Corporation is urgently looking for a Customer Support Associate to join our team in Mandaue. The successful candidate will be responsible for handling customer inquiries, resolving concerns efficiently, and ensuring excellent service delivery.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information regarding products and services
• Ensure timely and professional resolution of customer concerns
• Maintain proper documentation and follow-up on support tickets
• Collaborate with internal departments to resolve issues

Qualifications:

• College graduate or at least college level
• Excellent verbal and written communication skills
• Accurate typing and strong attention to detail
• With at least 6 months to 1 year of customer service experience
• Amenable to work on-site in Mandaue City, Cebu