Customer Service Representative | Retail Account

Alorica

£197-262[Monthly]
On-site - Ilocos NorteNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer service and support.
  • Handle inquiries via phone, email, and chat.
  • Resolve customer issues promptly and effectively.
  • Maintain accurate records of interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving abilities, and customer-oriented mindset.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment, may involve occasional overtime.
  • Qualities and Traits: Patience, empathy, professionalism, and a positive attitude.
Customer ServiceEnglish LanguageProblem SolvingTeam PlayerOrganizational SkillsInterpersonal Skills
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Ian Arvin Tubban

HR OfficerAlorica

Working Location

2nd floor, Venvi Group of Companies. Valdez Center, Brgy. San Francisco, San Nicolas, 2901 Ilocos Norte, Philippines

Posted on 25 November 2024

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