Technical support representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Professional Development
Job Training
Description
- Assist customers with inquiries and issues via phone.
- Provide accurate information about products and services.
- Resolve complaints efficiently and professionally.
- Maintain records of conversations and transactions.
- Collaborate with team members to enhance customer satisfaction.
- Meet established performance metrics and goals.
Requirements
- Educational Qualifications: High School or Senior High School diploma is required.
- Experience Level: Open to fresh graduates or current students.
- Skills and Competencies: Proficient in English, strong customer service abilities, and familiarity with call center operations.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain accurate records.
- Working Conditions: Fast-paced call center environment, potential for shift work.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
Kriszelle Mangulabnan
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
StarTek International. 69 Jupiter, Makati City, Metro Manila, Philippines
Posted on 16 July 2025
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