Customer Service Representative
Miranda HR
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide outstanding customer support via phone, email, and chat.
- Resolve issues efficiently and accurately, ensuring customer satisfaction.
- Maintain a positive attitude and professional demeanor.
- Document interactions and follow up as necessary.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and multitasking abilities.
- Working Conditions: Office environment, occasional evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, and adaptable individual with a positive attitude.
Jienel Antoinette Ramos
HR ManagerMiranda HR
More than ten replies today
Working Location
Glorietta 5. Ayala Ave, Makati City, Metro Manila, Philippines
Posted on 30 July 2025
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