Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Free Meals, Gym Membership, Parking Space
Professional Development
Job Training
Time Off & Leave
Vacation Leave
- Provide exceptional customer support via phone, email, and chat.
- Resolve issues and complaints efficiently to enhance customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: No previous experience necessary; entry-level candidates are encouraged to apply.
- Skills and Competencies: Strong English language proficiency, excellent customer service abilities, and effective problem-solving skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain service quality standards.
- Working Conditions: Fast-paced environment; may involve shift work and interactions over phone, chat, or email.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential for success in this role.
kelvin ostan
HR OfficerMiranda HR
Reply 0 Times Today
Working Location
SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines,Makati,Philippines
Posted on 20 October 2025
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