Customer Service Representative

Global Strategic

£263-394[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment, Parking Space, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Handle inbound and outbound calls efficiently and professionally.
  • Address customer inquiries, resolve issues, and provide accurate information.
  • Maintain a high level of customer satisfaction while meeting call targets.
  • Document interactions and follow-up as necessary.

Requirements

  • Minimum of 1 year of BPO experience in a voice account.
  • Strong communication and interpersonal skills.
  • Ability to work night shifts and start ASAP.
  • Proficiency in handling high call volumes.


English LanguageCustomer ServiceBack Office Support
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Pamela Henessy Palma

RecruiterGlobal Strategic

More than ten replies today

Working Location

Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines

Posted on 17 July 2025

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