Customer Service Representative
Global Strategic
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Parking Space, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Handle inbound and outbound calls efficiently and professionally.
- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a high level of customer satisfaction while meeting call targets.
- Document interactions and follow-up as necessary.
Requirements
- Minimum of 1 year of BPO experience in a voice account.
- Strong communication and interpersonal skills.
- Ability to work night shifts and start ASAP.
- Proficiency in handling high call volumes.
Pamela Henessy Palma
RecruiterGlobal Strategic
High response rate
Working Location
Lower Ground Floor, Global Strategic Business Process Solutions. Paragon Plaza, 162 Epifanio de los Santos Ave, Mandaluyong City, Metro Manila, Philippines
Posted on 17 July 2025
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