Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Mental Insurance, Retiree Health & Medical, HMO
Perks Benefits
Company Equipment, Employee Discount, Gym Membership, Parking Space, Play Area for Employee's Kids, Sleeping Quarters
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and support.
- Resolve customer complaints and issues promptly.
- Maintain customer records and update account information.
- Collaborate with team members to improve service processes.
- Assist in product returns and exchanges as needed.
- Follow company policies and procedures while handling customer interactions.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Fresh graduates or students.
- Skills and Competencies: Proficient in English, teamwork, call center operations, back office support, problem-solving, customer service, and account management.
- Working Conditions: Fast-paced environment with a focus on teamwork.
- Qualities and Traits: Positive attitude, adaptability, strong communication skills, and a customer-focused mindset.
kelvin ostan
HR OfficerMiranda HR
Replied 4 minutes ago
Working Location
Worldwide Corporate Center. Shaw Blvd, Mandaluyong City, 1552 Metro Manila, Philippines
Posted on 23 August 2025
Explore similar jobs
View more similar jobsFresh Graduate are welcome to apply! CSR- alabang site
Sagility Philippines B.V. Branch Office£195-326[Monthly]
On-site - MandaluyongNo Exp RequiredBachelorFull-time
Joelle GalaponRecruiter
Customer Service Representative
Miranda HR£195-326[Monthly]
On-site - Mandaluyong<1 Yr ExpHigh/Senior High SchoolFull-time
kelvin ostanHR Officer
Customer Service Representative
Neksjob Philippines£261-326[Monthly]
On-site - MandaluyongFresh Graduate/StudentHigh/Senior High SchoolFull-time
WESLEY DONCILLOHR Associate
Customer Service Representative
Staffing co.£195-391[Monthly]
On-site - MandaluyongNo Exp RequiredHigh/Senior High SchoolFull-time
Angennelle SintoyTalent Acquisition 1
Customer Service Agent | WFO
Cloudstaff£391-456[Monthly]
On-site - Mandaluyong1-3 Yrs ExpBachelorFull-time
Eunice NarcisoTalent Sourcing Associate
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
