• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information and solutions to customer issues.
• Maintain detailed records of customer interactions and transactions.
• Assist in managing customer feedback and complaints.
• Collaborate with team members to enhance customer service practices.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to handle multiple tasks while maintaining a customer-focused approach.