Customer Service Representative

Dynamic Talent Solutions

£325-455[Monthly]
Hybrid - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Company Equipment

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and ensure satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve customer service processes.
  • Promote a positive company image and maintain professionalism.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Strong communication skills in English, problem-solving abilities, and proficiency in customer relation management software.
  • Working Conditions: Office environment with a mix of remote work options; flexible scheduling may be required.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and adaptable to changing situations.
Customer ServiceEnglish Language
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Sharmaine Gregorio

Delivery LeadDynamic Talent Solutions

Reply 5 Times Today

Working Location

Manila Metropolitan Area. Manila Metropolitan Area, Philippines

Posted on 09 July 2025

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