Customer Service Representative
Diolan Coconut Products Manufacturing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Document and track customer interactions in the database.
- Resolve complaints efficiently while maintaining a positive attitude.
- Collaborate with team members to improve service quality.
- Maintain product knowledge to offer accurate support.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficient in English language, excellent customer service skills, and effective communication abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, may involve shift work.
- Qualities and Traits: Positive attitude, patience, strong problem-solving skills, and teamwork oriented.
Celine Ramirez
HR ManagerDiolan Coconut Products Manufacturing
Active within three days
Working Location
3rd Floor Room 301, 1754 Rizal Ave,3rd Floor Room 301,Manila,Philippines
Posted on 15 November 2025
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