Description

• Respond to customer inquiries via phone, email, and chat
• Provide information about products and services to customers
• Handle and resolve customer complaints effectively
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer service processes

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: 0–2 years of experience in customer service or a related field
• Skills and Competencies: Strong problem-solving skills
• Skills and Competencies: Excellent verbal and written communication skills in English
• Qualities and Traits: Strong work ethic and ability to work in a team
• Skills and Competencies: Proficiency in scheduling and managing appointments
• Skills and Competencies: Basic technical skills and familiarity with digital marketing concepts