Description

• Assist customers with inquiries and provide information about products and services.
• Resolve customer complaints and ensure satisfaction through effective problem-solving.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and operational efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related roles.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a customer-centric attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Working Conditions: May require working evenings or weekends based on customer needs.