• Assist customers with inquiries and provide exceptional service via phone, email, and chat.
• Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and experiences.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Positive attitude and eagerness to learn
• Responsibilities and Duties: Ability to handle multiple tasks and maintain attention to detail
• Working Conditions: Flexible hours and seasonal work environment