Customer Service Representative – Blended Account (Ibex Parañaque)

Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience

Step into a new opportunity at Ibex Parañaque! We are urgently hiring Customer Service Representatives for a Blended (Voice + Non-Voice) account. This is an excellent role for both first-time applicants and experienced CSR candidates looking for career growth, competitive benefits, and a supportive workplace.

Slots are limited — apply now while openings are still available.

Why Join Ibex Parañaque

• Competitive salary and monthly performance incentives
• Paid training for all qualified hires
• HMO on Day 1 (plus dependent coverage after tenure)
• Stable blended account with long-term career pathways
• Accessible Parañaque location (close to public transportation and major hubs)
• Engaging, friendly, and growth-driven company culture
• Excellent coaching, leadership support, and upskilling programs

Minimum Qualifications

• You may apply if you meet any of the following pathways:
• Completed 2 years in college (no back subjects), OR
• K12 / Senior High School Graduate (New Curriculum), OR
• High School Graduate – Old Curriculum with 6 months BPO experience in an international account
• No call center experience is required for college-level and SHS graduates.
• Good English communication skills and willingness to work onsite in Parañaque are required.

Job Responsibilities (Blended: Voice + Non-Voice)

• Handle a mix of inbound voice calls and non-voice support (chat/email/tasks)
• Provide accurate information and resolve customer concerns
• Document cases using internal systems and tools
• Maintain quality and service standards
• Join training sessions and coaching programs to improve skills

Work Location

Ibex Parañaque

Easily accessible for residents of Parañaque, Pasay, Las Piñas, Cavite, Muntinlupa, and nearby South Metro areas.

Perks & Benefits

• Competitive salary package
• Monthly incentives and rewards
• Paid training
• HMO + dependent coverage
• Retirement plan
• Career development and promotion opportunities
• Fun company events and engagement activities

This is for PRIORITY processing for this month. This is being processed by John Christopher Briagas - Ibex Talent Acquisition Partner with ID Number: MNL-XTRA-067.

Please allow 24 hours for our team to review your application details after submission. Please check your Email/Viber/SMS for communications.