• Interact with customers to provide assistance and support.
• Resolve customer inquiries and issues promptly and effectively.
• Manage customer accounts and update records as necessary.
• Assist in the development of customer service policies and procedures.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years in customer service or related field.
• Skills and Competencies: Strong communication and problem-solving skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Patient, empathetic, and positive attitude towards customers.
• Working Conditions: Office environment with potential remote work options available.