Collection AR Analyst
Alldigi Tech Manila Inc.
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Perks Benefits
Employee Discount, Sleeping Quarters
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries, issues, and complaints efficiently.
- Maintain a positive and professional relationship with customers.
- Document interactions and follow up as needed.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Proficiency in English, invoice processing expertise, and strong accounting and financial literacy.
- Responsibilities and Duties: Manage customer inquiries, process and create invoices, and provide financial support.
- Working Conditions: Office environment
- Qualities and Traits: Strong communication skills, patience, problem-solving aptitude, and a customer-focused mindset.
Paula Parreño
HR OfficerAlldigi Tech Manila Inc.
Active within three days
Working Location
8F, 22 Harbor Dr. 22 Harbor Dr, Pasay City, Metro Manila, Philippines
Posted on 06 August 2025
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Alldigi Tech Manila Inc.
501-1000 Employees
BPO & Call Center
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