Customer Service Representative

Miranda HR

£195-325[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Parking Space, Training Subsidy

  • Professional Development

    Apprenticeship Program, Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues and provide effective solutions.
  • Maintain customer satisfaction by ensuring timely follow-ups.
  • Document customer interactions accurately in the system.
  • Assist with product information and service inquiries.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: High School/Senior High School diploma required.
  • Experience Level: No prior experience needed; training will be provided.
  • Skills and Competencies: Proficient in English, strong customer service skills, back office support, and call center operations.
  • Working Conditions: Mostly office-based, with standard working hours and potential shift work.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and problem-solving abilities.
English LanguageCustomer ServiceBack Office SupportCall Centre
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Luis Cruz

HR OfficerMiranda HR

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Working Location

CCF Center. Frontera Verde, Ortigas Avenue corner C5 Road, Pasig, 1604 Metro Manila, Philippines

Posted on 09 July 2025

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