Customer Service Representative
Enshored Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Life Insurance, HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Maintain detailed records of customer interactions and feedback.
- Promote company products and services to enhance customer satisfaction.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, handle inquiries, and resolve issues efficiently.
- Working Conditions: Must be comfortable working in a fast-paced environment.
- Qualities and Traits: Patient, empathetic, and a team player with a positive attitude.
Glenys Luz
Recruitment OfficerEnshored Inc.
Active today
Working Location
20th floor, The JMT Condominium Corporation. 27 ADB Ave, Ortigas Center, Pasig, 1605 Metro Manila, Philippines
Posted on 11 July 2025
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