Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Gym Membership
Professional Development
Job Training
Time Off & Leave
Sick Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a positive attitude while handling complaints.
- Document interactions in the customer management system.
- Collaborate with team members to enhance customer experience.
- Meet performance metrics and targets.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: Diploma required
- Experience Level: No experience required
- Skills and Competencies: Strong customer service skills, proficiency in English, excellent problem-solving abilities, effective scheduling, teamwork, and call center knowledge
- Responsibilities and Duties: Assist customers, resolve inquiries, manage calls, and maintain records
- Working Conditions: Call center environment, shifts may vary
- Qualities and Traits: Positive attitude, patience, adaptability, and strong communication skills
kelvin ostan
HR OfficerMiranda HR
Replied 9 minutes ago
Working Location
Ayala Malls The 30th. 30 Meralco Ave, Pasig, Metro Manila, Philippines
Posted on 26 August 2025
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