Customer Service Representative

Miranda HR

£195-325[Monthly]
On-site - Pasig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Employee of the Month Award, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Flexible Spending Account (FSA)

  • Perks Benefits

    401K Plan, Parking Space, Play Area for Employee's Kids

  • Time Off & Leave

    Sick Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide accurate, valid, and complete information to customers.
  • Resolve complaints and ensure customer satisfaction.
  • Document interactions and follow up on unresolved issues.
  • Maintain knowledge of products and services offered.
  • Collaborate with team members to enhance customer experience.

Requirements

  • Educational Qualifications: High School or Senior High School diploma.
  • Experience Level: Less than 1 year of experience in customer service or related fields.
  • Skills and Competencies: Proficiency in call center operations, back office support, technical skills, problem-solving, scheduling, and customer service. Strong English language skills, sales pitching, and closure capabilities.
  • Working Conditions: Fast-paced environment with opportunities for growth.
  • Qualities and Traits: Excellent organizational abilities, strong people skills, and a positive attitude are essential.
Call CentreBack Office SupportTechnical SkillsProblem SolvingSchedulingCustomer ServiceEnglish LanguageSales Pitching and ClosureOrganizational SkillsPeople Skills
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kelvin ostan

HR OfficerMiranda HR

Reply 0 Times Today

Working Location

Ayala Malls The 30th. 30 Meralco Ave, Pasig, Metro Manila, Philippines

Posted on 02 September 2025

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