Description

• Act as the first point of contact for patients and healthcare providers.
• Provide accurate information regarding healthcare services and procedures.
• Assist in resolving inquiries and complaints efficiently and professionally.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with healthcare staff to ensure quality service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years experience in customer service or healthcare environment.
• Skills and Competencies: Proficiency in English and strong interpersonal skills.
• Qualities and Traits: Excellent customer service orientation and a strong work ethic.
• Technical Skills: Familiarity with healthcare management software and tools.