Customer Service Representative - Quezon City

E-Solutions IT Services

£388-453[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    HMO

Description

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with any other duties related to customer service as assigned.

Requirements

  • At least one year of BPO experience
  • At least a high school graduate
  • Good to excellent English communication skills
  • Willing to work on a shifting schedule and graveyard shift
  • Willing to work onsite
  • Can start immediately
English LanguageCustomer ServiceSchedulingFinancial LiterateCall Centre
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Dan Marco Santiago

Senior RecruiterE-Solutions IT Services

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Working Location

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Posted on 05 March 2025

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