Customer Service Representative

Alorica

£195-325[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Annual Company Trip, Sleeping Quarters

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Respond to customer inquiries via phone, email, and chat. 
  • Provide accurate information about products and services. 
  • Resolve customer complaints efficiently and professionally. 
  • Maintain detailed records of customer interactions. 
  • Collaborate with team members to enhance service quality. 
  • Stay updated with product knowledge and company policies. 

Requirements

  • Educational Qualifications: High School diploma or equivalent. 
  • Experience Level: No prior experience required; training will be provided. 
  • Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills. 
  • Working Conditions: Office environment, possible remote work options, standard working hours. 
  • Qualities and Traits: Strong work ethic, team player, excellent people skills, and adaptability. 
English LanguageCustomer ServiceTeam PlayerStrong Work Ethic
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Levie Ramos

Talent AquisitionAlorica

More than ten replies today

Working Location

Ground Floor, Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines

Posted on 08 July 2025

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Series C

>1000 Employees

BPO & Call Center

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