Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and courteously.
- Maintain a high level of customer satisfaction.
- Document interactions in the company database.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office-based with a standard 40-hour work week, some overtime may be required.
- Qualities and Traits: Positive attitude, patience, and a commitment to customer satisfaction.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Replied 2 minutes ago
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 05 August 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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