Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Medical Reimbursement
Employee Recognition and Rewards
Annual Appraisal
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Disability Insurance, Health Care On-Site, HMO
Perks Benefits
Annual Company Trip
Professional Development
Job Training
Time Off & Leave
Birthday Leave, Sick Leave, Vacation Leave
Description
- Assist customers with inquiries and resolve issues efficiently.
- Provide product information and support via phone, email, and chat.
- Maintain customer records and ensure accurate data entry.
- Collaborate with team members to improve customer satisfaction.
- Handle returns, exchanges, and complaints with professionalism.
Requirements
- Education Qualifications: Diploma required.
- Experience Level: No prior experience necessary, training will be provided.
- Skills and Competencies: Strong back office support, sales pipeline management, and organizational skills. Proficient in call center operations and customer service.
- Responsibilities and Duties: Handle customer inquiries, support sales processes, and maintain organized records.
- Working Conditions: Office setting, potential for remote work, flexible hours.
- Qualities and Traits: Excellent communication skills in English, problem-solving mindset, and a collaborative team player.
agapito elizabeth
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 2 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 26 August 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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