• Provide exceptional customer service through effective communication and problem-solving.
• Assist customers with inquiries via phone, email, and chat channels.
• Maintain a high level of product knowledge to accurately inform customers.
• Document customer interactions and follow up on unresolved issues.
• Collaborate with team members to enhance user experience and service efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not mandatory.
• Experience Level: No prior experience required; entry-level candidates are encouraged to apply.
• Skills and Competencies: Proficient in English; excellent interpersonal and customer service skills.
• Skills and Competencies: Strong technical skills to assist with inquiries and troubleshooting.
• Qualities and Traits: A strong work ethic and a positive attitude towards helping others.
• Working Conditions: Fast-paced environment with opportunities for personal and professional growth.