• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services to customers.
• Handle customer complaints and resolve issues effectively.
• Maintain detailed records of customer interactions in the CRM system.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Qualities and Traits: Positive attitude and customer-focused mindset.