Concentrix Eastwood Non-Voice Account | CSR
Concentrix
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide exceptional customer service to clients through various communication channels.
- Assist customers with inquiries, resolving issues efficiently and effectively.
- Maintain a high level of product knowledge to effectively support customer needs.
- Document customer interactions and feedback to improve future service delivery.
- Collaborate with team members to enhance overall customer satisfaction and service quality.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0-1 years of customer service experience
- Skills and Competencies: Proficient in English language, strong customer service skills
- Qualities and Traits: Excellent communication skills, empathetic and patient demeanor
Iverson Rohm Gonzales
HR OfficerConcentrix
Reply 1 Time Today
Working Location
Concentrix Eastwood Recruitment Hub. Mezzanine, MDC 100 Bldg, Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines
Posted on 15 October 2025
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